Episode 10: Susana Tort – MIT GOV/LAB

Susana Tort is a design strategist within the social innovation sector and is currently working as an innovation strategist and design lead at MIT GOV/LAB. This lab is part of the well-known university Massachusetts Institute of Technology (MIT) and focuses on innovation in citizen engagement and government responsiveness. In this episode Susana talks about designingContinue reading “Episode 10: Susana Tort – MIT GOV/LAB”

Susana Tort is a design strategist within the social innovation sector and is currently working as an innovation strategist and design lead at MIT GOV/LAB. This lab is part of the well-known university Massachusetts Institute of Technology (MIT) and focuses on innovation in citizen engagement and government responsiveness. In this episode Susana talks about designing interventions, wicked problems, being comfortable with ambiguity and the importance of creating collaborative spaces so people can connect, communicate and create. In her opinion this last point, is something we as design strategists are good at and we should use that at our advantage. But there’s a fine line between creating collaborative spaces and letting the experts be the ones that are having the conversations. Listen to the episode to learn more.

Key words:
– Designing for governance
– Designing interventions
– Marshall Ganz
– Tropicalization
– Creating spaces
– Wicked problems
– Collaborative spaces
– Unintended consequences
– Viviane Castillo (challenges of design research)
– Support systems for design researchers
– Being comfortable with ambiguity

Leave a Comment

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s